top of page

Chapter 4. Market Segmentation

Strategies for Segmenting Markets 

Market segmentation isn't a random division of the market into groups; it's a thoughtful process. There are specific criteria or bases upon which marketers segment consumer markets. Let's explore some of these foundational approaches. 

 

Demographic Segmentation: One of the most common bases, this method divides the market based on demographic factors such as age, gender, education, occupation, and more. For instance, cosmetic companies often have product lines designed for different age groups, understanding that skincare needs evolve over time. Brands like Clean & Clear often target teenagers with products addressing acne concerns, while Olay might cater more toward mature skin with anti-aging solutions. 

 

Geographic Segmentation: Here, markets are divided based on location. This can be as broad as continent, country, or region, or as specific as city or neighborhood. Let's consider Coca-Cola. While the brand is globally recognized, its flavor can differ between countries to cater to local tastes. 

 

Psychographic Segmentation: This digs a bit deeper, focusing on personality traits, lifestyles, values, and interests. A yoga apparel brand, such as Lululemon, targets consumers who value fitness and wellness. Their marketing often includes scenes of meditation, workouts, and general well-being, appealing to those who share these values. 

 

Behavioral Segmentation: This approach is rooted in the way consumers interact with products. It could be based on product usage (heavy vs. light users), brand loyalty, or even readiness to purchase. Think about how some software companies offer both free and premium versions of their products. They're targeting two different segments: those who want basic functionality without a cost (maybe occasional users) and those who see value in paying for expanded features (heavy users). 

 

Benefit Segmentation: Sometimes, consumers are grouped based on the specific benefits they seek in a product. Consider the shoe market. Some consumers look for durability, others for style, and yet others might prioritize comfort. A brand like Dr. Scholl's emphasizes comfort, especially for those who spend long hours on their feet. 

 

Segmenting consumer markets is like setting the table for a meal. By arranging the table thoughtfully, understanding who sits where and their dietary preferences, a host can ensure everyone has what they need and enjoys the meal. Similarly, understanding these bases allows businesses to design products and strategies that satisfy the distinct needs and preferences of different consumer groups, leading to more successful marketing outcomes. 

turn page.png
turn page.png
bottom of page