Chapter 9: Channels of Distribution
Wholesaling
Wholesaling is the bridge between manufacturers and the marketplace, playing a pivotal role in the distribution and flow of goods. There are several types of wholesalers, each with distinct roles, strengths, and weaknesses.
Merchant wholesalers, for example, take ownership of the inventory they handle. This allows for better control over the distribution process and can lead to stronger relationships with both suppliers and retailers. An example is Sysco, which dominates the food service industry by providing a vast array of products to restaurants and institutions. The downside is the financial risk involved in holding inventory and the space required for storage.
Brokers and agents act as intermediaries that facilitate sales between buyers and sellers but do not take title to the goods. Real estate and insurance brokers are classic examples. They have the advantage of lower overhead costs since they do not need to invest in inventory or warehousing. However, they rely on commissions and may face inconsistent income streams.
Drop-shippers have become increasingly common in the e-commerce era. Retailers sell products via platforms like Shopify but don't hold stock; when a sale is made, the wholesaler ships directly to the consumer. The strength of this model is the minimal risk for the retailer, who doesn’t invest in inventory. For the wholesaler, this means a wider reach and potentially higher sales volumes. However, the wholesaler must rely on the retailer's marketing efforts and bear the brunt of logistical complexities.
Cash-and-carry wholesalers like BJ's Wholesale Club sell a variety of products to small businesses and individuals who pay upfront and transport the goods themselves. This model benefits from immediate payment and reduced delivery costs. However, it may limit the customer base to those who can physically visit the location and transport goods on their own.
Rack jobbers supply racks or shelves full of merchandise to retailers, maintain the inventory, and retain ownership of the goods until they are sold. This can often be seen in bookstores or gift shops. While this allows retailers to offer a wide range of products without investing in inventory, it can mean limited control over product selection for the retailer and significant travel and maintenance costs for the wholesaler.
Each type of wholesaler fits different needs in the supply chain, and choosing the right one depends on the product, market conditions, and business model. For businesses, the strengths and weaknesses of each wholesaler type must be carefully considered to align their distribution strategy with their overall business objectives.